Returns Policy
 
Any item can be refunded if it is returned within 30 days of purchase.
 
To be eligible for a return, your item must be less than 5% used and must also be in the original packaging and with receipt of payment (unless bought at a market which you can verify) and including a written explanation of the reason you are requesting a refund.
Shipping costs are the responsibility of the customer and are non-refundable.
If you have an issue with your product or delivery, please contact us to discuss your options at admin@ozbeeswax.com.au 
If getting in touch about a return, please include your order number and product details in the email.
Please send your order back to:
Oz Beeswax
2 Kalaroo Road, Redhead NSW 2290, Australia.
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.
 
We recommend using a tracked service to return the goods as all transport is responsible by the sender.